Fresh reinstallation of PDFCreator

Before starting the reinstallation make sure to backup your settings with  Save settings to file in the debug tab of the PDFCreator application settings. 
For PDFCreator Server Save settings to file is found in the General tab.

Please use the most recent setup to reinstall PDFCreator.
(You can always find the most recent setup for your product on our website:  https://download.pdfforge.org)

If you're finished with the preparations, please follow these steps:

  • Make sure that PDFCreator was closed
    • PDFCreator Server: Make sure that the service PDFCreator Server is turned off
    • PDFCreator Terminal Server: Make sure that the Service PDFCreator Licensing Service is turned off
  • Uninstall PDFCreator using the Control Panel
  • Make sure that PDFCreator was uninstalled correctly
    • PDFCreator Server: Make sure that the service PDFCreator Server is uninstalled
    • PDFCreator Terminal Server: Make sure that the service PDFCreator Licensing Service is uninstalled
  • Please check if there are any PDFCreator printers left in Devices and Printers and uninstall them manually if needed
  • Please see if the file pdfcmon.dll was deleted from C:\Windows\System32, delete it manually if needed
    • To delete the pdfcmon.dll you will probably need to stop the spooler
      • Execute the command prompt as administrator
        • Use the command net stop spooler to stop the spooler
        • Delete the pdfcmon.dll file
        • Restart the spooler using net start spooler 
  • Delete the PDFCreator Installation Folder
  • Now you can reinstall PDFCreator

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