How to create a PDFCreator trace log

If you are having an issue with PDFCreator it is very helpful to create a detailed log, so you (or the PDFCreator Support team) are able to trace the whole process.

To create a trace log:

  1. Start PDFCreator
  2. Click on the Settings button  
  3. Open the Debug-Tab
  4. Click on the box below Logging Level
  5. Select Trace from the list
  6. Click on Clear log file if you wish to delete old log entries
  7. Now try to recreate the issue you were facing to get all the details logged
  8. You can find the PDFCreator.log in %USERPROFILE%\AppData\Local\pdfforge\PDFCreator

Still need help? Contact Us Contact Us