How to create a PDFCreator trace log
If you are having an issue with PDFCreator it is very helpful to create a detailed log, so you (or the PDFCreator Support team) are able to trace the whole process.
To create a trace log:
- Start PDFCreator
- Click the gear (⚙) button
- Open the Debug-Tab
- Click on the box below Logging Level
- Select Trace from the list
- Click on Clear log file if you wish to delete old log entries
- Use the green Save button to confirm your changes.
- Now try to recreate the issue you were facing to get all the details logged
- You can find the PDFCreator.log in %USERPROFILE%\AppData\Local\PDFCreator