In the event that you are having issues printing files with PDFCreator's HotFolder, we suggest you analyze the PDFCreator log and the HotFolder Log.
Logging Levels
Logging level | Description |
Trace | Logs everything HotFolder does. Very helpful if you face issues you cannot explain. The PDFCreator Support really loves trace logs! |
Debug | The logging level for debugging, less cluttered than a trace log. If you're going to contact the PDFCreator Support via email, just use a trace log. |
Info | Monitors program start-up and some other information. Not very useful for troubleshooting, use Debug/Trace if you need to troubleshoot an error or Warn/Error on a daily basis. |
Warn | Logs warnings that might indicate issues. Useful for daily logging. |
Error | The default logging level. It will only log errors. The error log is very helpful to get an idea about the error's origin. |
Fatal | Logs only fatal errors. Use Error instead. |
Off | Disable logging. Not recommended. |
How to change the logging level
If you want to adjust the logging level:
- Start the HotFolder UI
- Stop HotFolder
- Go to "Settings"
- Use the drop-down menu below "Logging" to adjust the logging level
- Click on "Show Log File" to open the log file